Why can't I download movies / series from Netflix on my laptop?

om
5

Why can't I download series or films on Netflix even though I have Netflix as an app?

When I click the download icon there's an orange exclamation mark and "There was a problem with this download."

wo

You can only do that on your cell phone and tablet. Download is also only possible under certain conditions

Se

I also have a laptop and I always download films and series.

Li

It should also work on the laptop

ki

Firewall?

Li

I had that once, but I don't remember exactly what it was. I believe that somehow the title is simply not available for download, or the download has failed, or the title will soon no longer be available?