I'm absolutely not familiar with laptops and PCs, so I forgive my lack of know-how.
I only use the laptop for writing and studying. Now my buddies and I wanted to play this during Ubisoft's UN Quarantine. I bought, installed and installed the game, but when I want to start it, the sequences only run to the start screen. I should press any key and then the game crashes without an error message.
What can that be? Or is it simply the weakness of the laptop?
Laptop data:
HP250 G7 (8MH65ES)
15.6 inch display Celeron processor, 4GB RAM, 256GB SSD, Intel UHD graphics 600
Hamm. So your laptop isn't exactly yellow when it comes to performance. Could be because of it. Can you see in the Task Manager what your load is when your game crashes? (Right click on the taskbar → "Task Manager" → "Performance" tab)
You may have had a problem with the download I also had at Rainbow six siege from Ubisoft there's a simple trick how you can check this.
They answer questions
CPU utilization is then 100%, RAM 63% and CPU 0 is almost 100%
Good suggestion in itself. He told me that a lot of corrupt files were found. I had it fixed, I started the game, but unfortunately the problem is the same.
Then your laptop is apparently just overloaded. If you get into the settings of the UN, just turn it down as far as possible. Otherwise I can't do anything about it.
Did you buy it as a key? Or directly in Uplay?
Directly in the Ubisoft Store, downloaded the appropriate launcher and then installed the game.
Okay, if nothing works try the customer service. I don't know more
