EBay seller problem / item other than described?

Ar
5

I recently ordered a laptop from Ebayklein ads as used.

In the description everything was fully functional but after unpacking it didn't work I went to a specialist he told me that it had a broken graphics card. So different than described. Can I get my money back or can I show sellers?

Ha

You can contact the seller. Ebay Kl. Is more of a flea market than an ordering platform. There you should generally look at electronics before you buy them!

St

EBay classifieds is not intended for shipping.

The seller will insist that the laptop was still working before shipping and can name you show.

Then the legal fees will quickly be higher than the laptop is worth.

The best thing to do is to deduct this from experience and writing rooms.

And the next time you need something like one. Buy your laptop Look at it carefully before you buy it.

Fo

Can I get my money back or display a seller?

Possibly.

First of all, you have to give the seller the opportunity to make improvements. And to do this, the unknown seller would have to respond to your cover letter. Experience has shown that he will not do that.

You can display him if you know his identity. At ek I have my doubts.

In addition, there would only be a reason for reporting if you could prove to the seller that he knew about the defect. Can you do that

Si

In principle, the guarantee or liability for defects also applies to private sales. An article must therefore be as it was described. In your case, this probably applies because the sales concealed a pure lack or deceived you about a lack.

You should write to him and ask him to take it back, enclose the statement of the specialist retailer, ideally if he has done it in writing or is still doing it, and threatens to notify and lawyer, with a deadline of m14 days (7 may also be enough)

And then hope that that's enough. If not, you have to go to the police and lawyer. Police alone is not enough!

The fact that you acted contrary to the Ebay classifieds guideline "goods for cash" does not change much. Except that they won't help you. The relevant law does not recognize such an exception. The directive is not a law, but only a recommendation.

Ex

Can I get my money back or display a seller?

It won't make sense, because how are you going to prove to him that his laptop was already broken? It would be easier and probably also cheaper to have the graphics card replaced.

You shouldn't buy used computers and if at all, you should collect them personally and check them beforehand.