I have a problem with my laptop… Since shifts in between the picture for a few seconds or you see on the screen very very briefly a "flash"
Since your laptop is new, just give it back and take NEN new. Have the right to do so if it is not your fault.
I only know the behavior of old LCD screens that calibrate their image, do the problems also occur on an external monitor?
How new is your laptop?
From this year
But I can't prove that to anyone?
I believe that in the first six months you have not had to prove that it was not your fault.
It is also possible that the seller demands a proof that something was wrong with the goods when you bought them. But as a consumer, ie a private purchase, you can rely on a "reversal of the burden of proof" in the first six months after purchasing the goods. Then the seller has to prove to you that the item was in order.
http://www.spiegel.de/wirtschaft/service/defekte-ware-diese-rechte-haben-verbraucher-a-1009567.html
Hmm ok… But I have to show it then… Because now it has stopped but earlier in between the screen was briefly black
Wait… I think it's because of a USB stick that I pushed in for my mouse…: / can that be?
Could it be the mouse?
Rather less. You do not even move the mouse when the error occurs or?
I think it could be because, at the moment a new graphics card driver was installed, was yesterday with me also the case, the screen went out briefly and again.
So I have such a mouse without cable, but where you have to push in such a small USb stick… Vll it's just a coincidence, but when I took the stick out it went again
Well then have fun with your laptop
How do you mean? Maybe I can send a video of it?
Exactly for such problems there are workshops!
It was not meant ironically. I have written the comment only as a conclusion sentence.
If you do not have problems with the laptop, everything is ok.
Unfortunately it came without a mouse again
Hm Strange
Ask the question again here. Maybe you will get a solution
https://www.computerfrage.net
It is probably enough if you take a video of it with your phone and show it in the store. I'm not sure though.
If it is on the USB stick and it is due to the take out of it, then you can't give it back because of a defect because then none exists. Well possible that a USB device can be responsible for it if you say it could be due to the lie.
Just show them that
