I just watched a series. Suddenly the screen went black and nothing more happened. Then I plugged in the charging cable, maybe I just didn't notice that it was empty. But not even the loading light is on now. Otherwise it always lit up as soon as the plug was in.
What should I do now? He's not even two years old and there were never any problems before: /
Can you take out the battery?
Do it, and disconnect the charging cable, then press the button for 20 seconds (there will be no reaction, everything is OK).
Then just connect the charging cable and try to start the computer.
No, I can't get to the battery. At least not without major effort. Unfortunately, I don't even know my way around
Although there's a mini hole at the back with a battery symbol, I googled and that is to reset the battery. I pressed that once…
Isn't there a guarantee on it? If so, give it to us for repairs immediately, which doesn't cost anything. Such a device can of course also be defective, which is always annoying. Otherwise get a cost proposal which should cost around 20 euro. But then you also know what the repair would cost. That's how I would do it.
Yes, there's also a guarantee on it.
Well, it's at least something. Then you can take it there and have it repaired. But maybe someone will give you a good tip here and the box will work again, which I wish you very much.
I once had something like that with a Macbook Pro. Still worked in the evening and shut down normally, in the morning only black.
My motherboard was gone. After an exchange through a specialist shop, everything went back to normal.
