What can I do to make my laptop spin?

When I click on restart it comes the same and when I click on advanced options there are things like (continuation, troubleshooting, using a device, switching off the PC, other operating system) I've tried everything but nothing works. What can I do there?

Could it be that the Shift key is stuck with you?

I do not think so

You usually this picture? Do not worry. Everything is OK. These windows occur because you pressed the on / off button 3 times.

Just follow the directions to start windwos normally

Thank you