I bought a laptop in amazon a week ago and wanted to send it back. What should i do it is no longer there

gr
13

QUESTION is at the top. I gave it to a delivery station (microsoft surface laptop).

IT HAS BEEN CLAIMED!
can the police somehow locate the laptop? Very important.

Si

You actually have to have a receipt for the return? Someone has to pay it back… Check with DPD.

gr

Can you locate it despite

Si

You can't do it yourself, just the police.

gr

Will the police do it?

Be

What exactly is your problem now? Apparently you sent him back? So you have proof. That he was stolen is not your problem. Or how did it go? How do you know he was stolen?

Si

I don't know, you should first contact the post office where you left it.

If nothing follows, you can try the police.

Btw… How do you know it was stolen?

gr

YES, I know I'm not responsible for it because I have the receipt. Question out of curiosity. Can you locate or find out the people? Will the police take care of that?

or does the boss have to be liable for it?

Be

What do you mean by places? If the police investigate, they may find the thief. Maybe not.

Why should the boss be liable for it? Is he to blame?

Mo

If you have already displayed the return on Amazon and can prove the delivery in the delivery station, then everything is paletti.

Because in case of doubt, Amazon bears the return risk and not you.

This is regulated by law in BGB §355 (3):

The entrepreneur bears the risk of returning the goods if canceled.

https://www.gesetze-im-internet.de/...__355.html

That means Amazon may have to file a complaint.

If you should have just sent the Surface back without declaring withdrawal beforehand, then contact the shipping service provider (e.g. DHL). Normally, parcels (no parcels) are insured up to a value of € 500. You just have to be able to prove that you have returned the package. You can find more details in the terms and conditions of the shipping service providers.

You should have carelessly sent the Surface as a package without having previously given notice of withdrawal. Then you will probably be unlucky, the risk is at your expense. Parcels are not insured and there's usually no receipt upon delivery (although there's no liability anyway)

It is not easy to locate such a notebook without first having approved or installed a corresponding location service on such a device. And then if you need some information about the device. The MAC number and serial number would then be helpful or would at least enable identification when found. The chances of this are very slim.

gr

Will the police take care of the location?

br

So if you read your answers and questions you would think you have a stolen surface and want to know from us whether it can be located and whether the police would do it.

Or why don't you ask the police?!

Mo

The police are not allowed to try to locate just like that, a judicial decision would have to be available. And even if there's no precise identification to the surface, there's no chance.

And please also note that the police also have limited resources that will not set up a special commission because of a single surface. The investigations are therefore also set in relation to the opportunities and the value.

Pl

I went through your other questions. Sorry, but I don't believe a word.

@bcords explained to you that you have nothing to fear, but you are still asking whether the device can be located. Nightingale, I hear you traps.