How do I get sound on Skype with a second screen?

Li
6

I connected a second screen to my laptop via HDMI. In the Skype audio settings, sound could also be heard through headphones (3.5mm jack). Not, however, when I start a Skype session although the correct sound source is selected (on the loudspeaker symbol) (when selecting the second, new sound source that appears after connecting the new screen, no sound can be heard). I can be heard by the other, but I can't hear the other, I first have to unplug the second screen. What can be the reason and what do I have to do?

Rh

Is that an HDMI port? If so, the audio is also routed via the second external monitor, then the output device would have to be switched to the internal laptop speakers in the notebook's sound settings.

Li

I did this. But why do I hear something during the audio test in the Skype audio-video settings, but not during the test call? (and also not with a real call)

Rh

Where do you make the call - on the external or on the internal monitor? Does the external monitor have an audio output?

Li

On the internal, the laptop. No, he doesn't have one.

Li

Does anyone have any idea what might be the cause?

Li
1

It's been dealt with. I just had to disable the output device of the new monitor in the Windows settings. Now I can hear sound when I call.