Yesterday I installed Microsoft Office 2019 on my W10 laptop.
Outgoing and incoming e-mail via Outlook
works without problems, unfortunately it does not save the messages in the sent folder. I have already ticked the settings in the settings.
The folders also look different, I usually know different. Office has already reinstalled but without improvement.
Can you please help me?
Umm so in my company outlook it actually behaves as follows:
Sent mail is also only located in the Sent folder.
The mail is only in the outbox at the moment when I eg. Click on send and then the connection to the network is established and then it is in the Sent folder. If there's something longer in the Outbox folder then something is wrong…
The "Outbox" folder also contains the emails for the period in which they are sent (i.e. After clicking the "Send" button until the moment when they have been completely sent). Depending on the size of the email, this only takes a few seconds.
You will then find the sent emails in a folder that is usually called "Sent".
Sry wrongly described. My problem is that nothing is saved in the sent folder?
Sry wrongly described. My problem is that nothing is saved in the sent folder?
Oh ok.
Hmm. You can assign certain "functions" to the individual folders. So you can also tell Outlook which folder in the email account has the function of the "Sent" folder. Maybe the name of your email provider is different?
Difficult to judge from a distance "from here". You would have to look at it on site.