About a month ago I put together a gaming PC for a lot of money and I'm really very satisfied with it. I've played all kinds of games for a month now and 2 days ago I finally wanted to install and play Sims 4 again. So I downloaded Origins and installed all of my Sims 4s from there. Everything worked out great. Then I want to start the game and the message "can't open, sims 4 already running"…
I've tried everything… Uninstalled 3 times and reinstalled both Sims and Origin itself.
Then I found the following tip from the Internet:
Find the "Electronic Arts" folder inside "Documents".
Right click on it and choose "Properties".
In the new window, select the "Sharing", and a few lines below, press the "Sharing…" button.
It will open a new window. There's a drop-down list. Choose "Everyone" and then Add.
Everyone will be added to the list below. Choose "Read / write" in the permission level for everyone.
Save the changes.
Open Origin, log in, and try to launch your game again.
The only problem is… I suddenly can't find an Electronic Arts folder in the Documents folder. I have been playing Sims for over 10 years and I know that this folder should actually exist there, but suddenly it is no longer there. When I open my old laptop (which I've played Sims on for the past 5 years), as always, I find "Electronic Arts" in the Documents folder…
What the hell is going on in here? How can that be? Does Origin check that this Sim is still installed on another device and that's why it doesn't work?
I'm afraid if I uninstall it on my laptop that I will never be able to play this game again.
So again the following problems:
Sims 4 won't start because "Sims 4 already running"
There's no Sims4, ts4 or Origin process in the task manager
Suddenly, out of the blue, no Electronic Arts folder
Uninstalling and reinstalling does not help.
If you have not yet played it on the PC because the error occurs the first time you start it, is it possible that there's simply no "Electronic Arts" folder? If you have reinstalled the PC, you have created a new Windows user. This folder can't yet exist. Or did you copy the user data, including the contents of the documents folder, from the old laptop?
The other two tips I found: "I added an exclusion on windows defender and it fixed it." and: start the program as administrator
Ok thank you I'll try that today.
