Instagram account has been blocked?

en
5

Help! My Instagram account was blocked for inexplicable reasons. When I try to log in, a form is displayed to me and as soon as I try to fill it out and send it off, I get the message on Instagram to confirm my identity, but I can't even get into my account. When I try to log in via a laptop I keep getting the message that my data will be checked within 24 hours, unfortunately several days have passed and it still doesn't work I hope you can help me, thank you in advance.

Fi

Take a look at your emails. Usually you get a message there. Or your account has been hacked. Have you not enabled two-step authentication? Do you mean that a code will be sent to your number / email (with which you registered at the time and which is still current) for identification? If not, it looks bad: / Confirming with the identity should have been done when creating the account. With personal details, etc. (but almost nobody does) then the form would also make sense… What do they want to check if there's no data? ^^ this is probably standard text. Did you verify something that you can at least prove with a code that it is your account? Cell phone number, email address… That sounds a lot like a hacker to me…: /

en

Unfortunately, I did not receive an e-mail, I received a code on my mobile phone, I entered it and was then forwarded to this form, which I unfortunately can't fill out.

Fi

Oh ok. Despite code. Mhh… Reinstall the app again. Deleting caches might also help… Hopefully just a bug… The code is actually identification enough. If that is possible, ask a friend or family whether your account is still visible in case the above does not help

en

Yes, I have already tried it, unfortunately, everything does not work, unfortunately my account can no longer be found on Instagram.

Fi

Then make yourself a new one. As stupid as that is. The support only sends out standard texts. So unfortunately nobody cares about it: /