Laptop hangs at irregular intervals?

co
- in Acer
9

I'm desperate!

I have had an extreme problem with my laptop for about 3 days.

That came over night. Suddenly nothing worked. I own an Acer, which is exactly what I don't know right now. Windows 10.

The desktop freezes for about 5 minutes. I can move my mouse, but it doesn't work. Everything I do in time comes back after a few minutes, that means if I do the program I'm currently using, it only happens after the desktop is no longer frozen.
In between there's an error message from Windows that something can't be executed. It is gone again when the laptop is no longer frozen. Every now and then the screen turns completely black (mostly only when I start it up). Then I have to wait forever again until everything is visible.

I've tried just about everything. I did it every now and then, ran a virus check for over 8 hours just to find out that there were no viruses, checked with Task Manager whether something was running in the background, turned off a program that was consuming too much CPU… Nothing. Absolutely. Nothing at all.

I'm desperate.

Ab

Check if it came right after the last Microsoft update…

We

How much ram do you have how much mhz

ma

How dirty and dirty is the laptop?

If the ventilation slots are closed, the laptop throttles itself down to the slide show, but then actually becomes noticeably loud and very warm.

If the HDD is busy installing, deleting, reinstalling, you fragment this hard drive. And fragmentation makes an HDD very slow.

Furthermore, it could be due to outdated or incompatible drivers, which makes communication between hardware and Windows unnecessarily difficult.

co

But does this happen from yesterday to today?

My laptop is clean, nothing clogged or something, I checked.

Year of construction 2013

co

No, it didn't come after that. The last update was a long time ago, not so long that it was too long ago, but there are no new updates either.

as I said, all of a sudden the next day. Before that, everything was perfect.

Ab

Was just an idea…

co

Can't look right now, he's hanging again.

ma

Normally not, these are gradual processes until you realize it. What it could be, on many Windows 10 devices, the update KB4549951 is quite a problem.

Al

I have nothing important on the läppi and since I have no plan, I always go back to the factory settings. So how I bought it, only then everything is gone. You could save your data, but since you don't know where the error is, that would be an option.