My girlfriend has left our laptop in the car overnight, due to the cold (I guess now), we have the problems. It can be started up, but also keeps itself in normal condition for a few minutes (see desktop with data), but then the screen goes dark and it shuts down again and restarts automatically
Have already tried with the key "F8", then I'm loud "tests" available, but do not know.
Please urgently for help!
With the help of the tests can be checked what is wrong with your laptop. I would go through all this once. Underneath there's a hardware test that also checks your battery and power supply. I would start that first, as I assume that one of the two things has broken because of the cold. The laptop then gives you accordingly an error message, where you can see what is broken.
You can also try running the Windows Diagnostic Tool by clicking Advanced Settings under Settings, then System Restore, and then click Advanced Options under Troubleshooting. Since then you can also check again, if the problem is with Windows or not.
Great, thank you, yes I had already suspected power supply. I'll just do all the tests and see what comes around. Hopefully it works haha, there are important data on it. Let's see if it works, but I thank you for your helpful answer!
