I just started up my laptop, everything was fine but when I get to the Widows start screen nothing works anymore. I can't press it's frozen. The mouse and touchpad do not work and neither does the keyboard.
When I switch the laptop off (via the power button) and switch it on again, the same thing happens.
The Razer logo is strange and the keyboard doesn't glow.
Does the time on the screen change?
I also had the problem with the laptop when my SSD was down
Ne also stops
Choke the PC 4x at boot so that it goes into the repair options. Select the start in safe mode there. If this does not help, reset the PC to an earlier point. If none should be created, repair Windows with a Windows boot stick. If that also fails, reinstall Windows and import the regularly created backup of your data.
Time changes (sry my mistake)
Then the laptop keyboard net can be recognized… Hmm… Does the trackpad work?
Not either
What can be, which of course would be stupid, if the plugs went out at mb, maybe the laptop has jerked lately
The funny thing is that while it starts up the keyboard & Razer logo lights up but as soon as the log comes in it goes out
Hmm, e.g. My keyboard is also lit during booting, off in the log in screen and then lit again because the software for the lighting only starts with the profile, but the devices have a small chip that controls it when first time are power on
Do you have an idea what I can do now?
Hmm so I would just take it apart but would recommend you to go to a "pc doctor", they should also have diagnostic software… Oh well, tried with an external keyboard and mouse?