What is the name of this job where you can contact your laptop?

I need help with my laptop and there are people who do this job that make contact with the laptop and from where they are then help. What do you call this job again? I have no idea how to describe it exactly I hope you understand

Computer fuzz, IT nerd, IT people.

They have no special name.

Google after:

"PC help + your place of residence" - there you will find enough helpful companies.

"Establishing contact with your PC" sounds more like talented people. This is also called "remote control access".

Exactly that was remote control now I know it thanks 😍

This is called "computer medium".
In humans there's also: https://de.wikipedia.org/...m_(Person)

What's wrong with your laptop?

It is actually only a very small thing I just want to have a certain ringtone on my iphone but everyone makes such a riot and nobody can help me because it would be too much work for everyone, so I hope they will help

Do you have the ringtone as .mp3 and iTunes on your laptop?