I have the laptop from hp, the system model is HP 225 G5 Notebook PC. Have been using it for a few months, but hardly used because it always causes problems. It is extremely slow, hangs itself up and loads, no matter what, infinitely long. Internet to open etc. Takes forever and bsp. Watching Youtube videos is next to impossible… At the beginning I thought it was normal and that he is a bit slower laptop, but as I said you can almost not use it. (bought it new, so not needed!)
Have not found anything right on the internet and I know little with such a thing, so I thought, I'll try here!
Call us the exact model or the installed hardware.
If there really is a defect, that's not a problem, it's still in the warranty period.
Best reinstall Windows 10 clean. To do this, first download the Media Creation Tool from the Microsoft page. So you can create a Windows 10 USB bootstick.
After creating the stick, simply boot it and follow the installer's instructions. It offers the possibility to completely delete the hard disk. That should be done. During the installation the laptop will be restarted several times. You do not have to enter the product key, it is permanently integrated in the BIOS and is automatically adopted. After completing the installation and the first start of Windows 10, simply log in again with your Microsoft account. Windows 10 will be activated again automatically.
Finally, you go to the manufacturer side of the laptop. There download and install all drivers: https://support.hp.com/...c/10193058 The installation of the drivers is done by double-clicking.
• OS name: Microsoft Windows 10 Home
• Version: 10.0.17134 Build 17134
• Operating system manufacturer: Microsoft Corporation
• System Name: Laptop QNNN16K5
• System type: x64-based PC
• System SKU: 1XP21ES # ABD
• Processor: AMD A6-7310 APU with AMD Radeon R4 Graphics, 2000 MHz, 4 core (s), 4 logical processor (s)
• Hardware abstraction level: Version = "10.0.17134.765"
I did not find any more now. As I said, unfortunately I do not know that.
If it is this:
https://www.amazon.de/...B01DIV64CK
it will never be a rocket either.
Set it to factory settings or better install Windows NEW.
Can one use a normal usb stick for this?
Exactly. The stick should have at least 8GB. Before you create the stick you have to format it as normal.
The model name is usually on the bottom of the device. But the CPU is already not the golden of the egg, if then a HDD is installed instead of a SSD makes the whole sense…
I join the others and recommend a reinstall, where all data is deleted.
If you have antivirus software then that may be the reason to uninstall it anyway, like any other unused program as well as browser extensions. Disable unnecessary programs in the autostart. Does not help everything, then reinstallation.
