My laptop actually crashes at least once almost every day. What should I do?

Ky
19

My laptop actually crashes at least once almost every day. What should I do?

Ju

Reset to factory settings

te

Get a new laptop?

Or bring / send for repairs.

Gl

Fight the cause.

First of all, the hardware and the age would be interesting.

Wr

First you have to find out what the problem is.

How could the crash be wiped out?

Does it always happen when you are in a certain application or do something specific?

If that is not the case and you really have no idea what the problem is, have your PC checked by a repairer.

But you should pay attention to where you are going, otherwise they'll pull you away

Re

I also had. I deleted everything on the laptop and then everything was fine again.

Ky

2 years old; AMD Ryzen 5200U with Rodeon Vega Mobile Gfx; 8 GB of RAM; AMD Rodeon (TM) Vega 8 Graphics; 250GB ssd; 1 tb hdd

Ky

Have you tried this before?

Ju

Already 10 times at least

Ky

Too expensive

Gl

OK. Obsolete hardware can be ruled out. Do the crashes have a pattern? So does it happen with certain things or by chance?

Ky

I will have to try then too.

Ky

Often during Premiere Pro. But sometimes just like that.

Gl

Is the computer getting noticeably hot? Let HWMonitor run by the way.

Ky

I'll download it quickly!

Ky

Normal temperature: 65 degrees
with Premiere Pro: 85 degrees

Gl

What happens when he supports? Does it just go out or does a blue screen come up, etc?

Ky

Strangely enough, the graphics card also gets much hotter (from 57 to 78).

In addition, Premiere Pro frequently crashes.

Ky

A blue screen with the words "Restart" appears. It also says that Windows is looking for problems. Unfortunately nothing has been found yet.

Gl

OK. That way I would rule out problems with the temperature… You can just try resetting, as has been recommended to you here several times.