Why is the processor so slow?

I have a notebook with the following processor: AMD Ryzen 5 3500u https://geizhals.de/...html#specs. This has a base clock of 2.1 GHz and a turbo clock of 3.7 GHz. When I bought it, I thought that the device was high-performance, but when I look in the Task Manager, the current processor clock is given as just over 1GHz. The notebook is not particularly fast either. Can someone explain to me why the clock is so low and how I get it higher? (The energy settings are set to maximum power.)

If the processor is not used, it does not clock up. Let it run through cinebench and then take a look at the clock.

I agree. If it still does not go over the 1Ghz, then you (the questioner) have a problem!

As long as the processor has nothing to do, it does not clock up, that would only drain the battery and lead to loud cooling.

A computer's speed is also dependent on more than the processor, so be sure to include the rest of the specs and the situation in which the laptop is slow.

For a 15W processor, the Ryzen 3500U is quite good. But it is still a 15W processor.

Thank you! I will definitely do a benchmark, as mentioned below. The other specs are: 8GB RAM, 512GB SSD (400GB free)

I will definitely do it! Thank you! (In addition, my notebook has 8GB RAM) But if it jerks while surfing, then it is not optimal that it clocks so low. Is there any setting / external tool with which you can keep the clock constant at e.g. 2.2 Ghz?

You can set the minimum cycle in percent in the advanced energy options. The default is 5%. But normally the processor clocks up automatically during load and then there should be no stuttering.

At least not when surfing.

Most of the time it makes more sense to look at the performance in the situation that is relevant to you. As I said, the performance of a computer does not only depend on one component, and you can't fix the performance of a PC to a single number such as a benchmark. Therefore, you always have to be careful with benchmark software, as it may test something different than is actually relevant to you. There are also benchmark programs that are just bad, such as Userbenchmark's.