Laptop does not recognize the mouse but another why?

Ci
5

As it stands above, my laptop does not recognize my mouse he always connects securely and then he gives birth again but the other USB mouse works and below is "USB device is not recognized" does anyone know why?

edit: The mouse works on another laptop

wa

Then it is broken

Ci

Ne she works on another laptop too

wa

Then you probably have to install / update the drivers on the device what you are using

sa

Could be that your PC can't install the driver for the mouse or the mouse is not compatible with your operating system.

He

Is it a wired USB mouse?
Or is it a USB wireless mouse?
What is the exact name of the mouse? Manufacturer? Type?
Can you find the mouse in Device Manager?
If you find the mouse, then you are interested in the message you find in the properties, ie in the driver.
Which driver has Windows installed or tried to install?

but the other USB mouse works

What do you mean by that? Did you connect a second mouse at the same time? Please also describe this second mouse exactly as described above.

If you answer us these questions, we can help, your previous description of the problem leaves only room for guesswork.