Why does my laptop not recognize the DVD?

El
- in Asus
1

I have an Asus Z9200VA there was Windows XP on it before and then Windows 10 was installed. Everything works fine, only when I insert a DVD or CD it doesn't recognize this. I also have an extra program for watching DVD, but it just doesn't work.

a yellow lamp lights up on the DVD drive but nothing else happens.

Why does my laptop not recognize the DVD Why does my laptop not recognize the DVD - 1 Why does my laptop not recognize the DVD - 2
Br

Have you ever switched the device off and on again?

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