Elgato-Capture-Card-HD60S problems?

Sp
3

I have various problems with the Elgato.

I connected everything correctly, but Elgato shows only a black picture, with occasional green flickering, I use it with the Xbox ONE X.

Elgato-Capture-Card-HD60S problems

I have a laptop with GTX 760M

and an 4th generation Intel processor.
What can I do?

Co

Maybe your PC is too slow for it or the internet performance is not enough or you are using wrong settings…

https://help.elgato.com/hc/de/articles/360028233291-Wie-verwende-ich-Live-Streaming-und-Live-Kommentar-mit-Elgato-Game-Capture-HD

Ah

The program shows that the HDCP is activated (is a copy protection of the HDMI image signal) look in the settings whether you can deactivate it, otherwise look on YouTube on the Elgato Channel, they have uploaded a video on how to record the Xbox

Sp

But I exceed all requirements, otherwise I wouldn't ask fragen