Got the iPhone X, bought the 2nd generation AirPods but unfortunately my Bluetooth doesn't work! Or the headphones when opening the case shows nothing on my screen actually the cell phone directly recognizes the AirPods and also shows it on the cell phone, because nothing came, also with Bluetooth he finds it connects and disconnects again I also have a Bluetooth Music box does not show my cell phone! He also shows my laptop to my friend's cell phone, my guess that it is a hardware failure! The headphones work perfectly for my friend! Where can I have a bug fixed or can I possibly make it myself? P.s All audio devices such as headphones, speakers, so to speak, he does not find the Samsung Galaxy buds, he connects and disconnects!
Have you restarted the iPhone?
Yes, everything is done
Contact the https://support.apple.com/...de/contact.
