I ordered a product from the Migros Melectronics website in Switzerland. However, they sent the laptop to me damaged. I now want to send the laptop back and get a new laptop.
They say that I can't get a new laptop and they have to fix this laptop. I sent the laptop for repair and waited 2 months before they finally sent the laptop back to me. The product was still not repaired. I said that I don't want the laptop anymore. But they thought that they would have to send the laptop back for repair. I have only one thing in mind, they want to sell me a scrap product.
This is just very bad from Meletronics Migros.
What can I do now?
Do you still have the bill?
If there's a guarantee, you can definitely request a replacement.
Simply open a case in PayPal.
She takes care of everything.
You should have just sent it back, that's what the right of withdrawal is for
Otherwise, as far as I know, they have 3 attempts to repair it
How did you pay?
I assume warranty. The seller has the right to remedy a defect twice. Only then must he give you the u.a. Offer reversal of the purchase contract.
Should be similar in Switzerland.
It will be best if you set them a deadline for the second time to correct the error.
I haven't paid yet.
Unfortunately I don't get a replacement and have been waiting for months
That won't work after 2 weeks. Is only 6 weeks
It works 180 days.
I don't understand why they send me a damaged product and then want to repair it
Then everything is good.
But I would have to submit a warning stop
Oh, great.
Always back with it.
Because something can happen. It is like this in the world. Things break.
