Mp3 player is not recognized by the PC. How to solve?

Me
9

I have the following difficulty.

mp3 player is connected to the notebook. The mp3 player is not displayed under devices and drives.

Mp3 player is brand new, the cable was included in the purchase.

Windows 10 operating system.

Why is it?

Cu

Maybe you have to download the driver yourself from the internet.

Go to the manufacturer's website and search for it.

Me

Is an Intenso mp3 player. So on the Intenso website?

Cu

Probably.

Me

But there must first find the right mp3 player and then download the driver?

Me

There you can download but no drivers.

Cu

I can't give you a link here because we blocked almost all websites in the office, but I had seen something from CHIP.

Cu

Ah, you're lucky, the CHIP page is not blocked.

https://www.chip.de/...00793.html

Me

Do not bring me anything.

Me

I was already on the page of Intenso and have selected the device. You can't download drivers there.