Why is the background of the PNG no longer transparent?

Em
3

I like to make photo books, e.g. About myphotobook. I always like to decorate with a few pngs where I made the background transparent. I collect the files and use them again.

Yesterday I downloaded the latest version of myphotobook on my new laptop with Windows 10, but the background does not appear transparent, but gray.

Does anyone know why that is?

Vi

Maybe the latest function of the program does not support transparency anymore? I would suspect there a bug and rummage through a few corresponding user forums.

Em

I did not find a forum there. I'll see if there's a contact address for something like that.

Vi

There's probably a service chat: https://www.myphotobook.de/faq