When she set up Wi-Fi, the overlay "Linking Smartphone and PC" came up. When we entered the number of the mobile phone and wanted to continue, nothing happened. The options "finish later" and "continue" do not work.
What can you do there? Operating system is the latest Win 10.
You must have either a google account on both devices. Or set up a Microsoft account.
I would start with the google account on the PC. (Unless she has a Windows Phone)
A google account is e.g. A gmail address, or a youtube account.
Maybe the question is not entirely clear: smartphone, PC, notebook? What now?
Which operating systems?
A google account? You can't get out of the window. This is an overlay over the complete screen. You can also specify only the number and the two choices. More unfortunately not.
So you should enter there as a phone number?
So, it's a new laptop we're about to set up. With the operating system Windows 10.
Yes, exactly, it is about any app.
I have not experienced that yet. If the phone is linked to a google account, try the phone number.
We already have, it seems as if the system is bugged. If you enter the number, nothing happens. We've already made it out (long press on the button)
Maybe it helps, the headline is "Linking your smartphone and PC" below: "Windows for all devices: Get essential apps to help you get the most out of your devices. Enter your phone number to link to get the first app. "
Then you probably want a microsoft account.
The link to the smartphone is via Microsoft OneDrive. If you want to use OneDrive, you need a Microsoft account. The app Microsoft Launcher must be installed on the smartphone.
More information you will find u.a. Here:
https://www.heise.de/...ndows%2010
I can't make friends with the Microsoft Launcher.
Thank you, for your answer, the only problem is that we do not receive SMS from Microsoft. Despite reception.
Was the phone number entered correctly? After the country code in the selection box, e.g. +49 for Germany, the mobile number must be entered without beginning 0.