My grandmother forgot her password and therefore can't get into her laptop. There's nothing important on it, so the user can go away. How can I remove the user?
She has a 2nd user
In the user account control.
Not yet. But we can set it up. If I knew how.
In the user settings, that's the gear icon
Then on accounts and family and other users
But you have to be registered for that.
Yes or you need a second account. The other option would be to completely flatten everything and set up a new PC
Call up the control panel, there select the User accounts item. The rest is self-explanatory.
Does that mean you only come up to the password input?
OK default passwords
Animals
Grandchildren
Birthday numbers
______________________________
Or
https://www.youtube.com/...rt+knacken
Is a YouTube search, please don't ask me which is better. Go to Win version
___________________
Or you put it on fresh
Download the Win Creator Tool
https://www.microsoft.com/.../windows10
Here use the tool to create a cutting-edge installation medium. Just do what the tool wants.
If OMA has, create a DVD. Because most, really most PCs start with the DVD drive. USB is also possible, but has to be changed in the BIOS. Because only the first drive that is started recognizes the medium. So if you take the stick and the DVD drive is recognized first, you will end up again when entering the password.
If you do not create this on site, for example, then do both.
With this you put the PC on fresh. Here, too, most of the Win Key is stored in the BIOS. So it's relatively simple.
NEVER forget everyone who helps here has started from scratch at some point and like me without Girlfriend without internet without everything except an old Win DVD. Using them is a bit more complicated because ALT.
Something you could do. You turn on the laptop, and as soon as the Windows symbol pops up, turn it off and then on again. And three times. Then there are a couple of buttons and in them you are looking for something like Reset / Restore device.
