No internet site opens on your laptop?

St
7

Help! We have an old laptop and I'm trying to fix it. The problem is everything works, but you can't surf the Internet or watch videos because it says, connection unexpectedly closed "what can I do, I would like to help my parents so that I don't throw my laptop away, because it still works would be a shame.

It's slow but that's due to the 4GB RAM. Would like to be able to watch videos with him again.

And the internet runs great, everything runs best on my own laptop. I don't know why it is not working on my old laptop.

Ca

Which browser do you use?

St

Firefox Chrome etc. But none of them work

Ca

Does the laptop have an update available?

St

I've already done a few but he always has problems with the flashdriver that could also be because of it, but it doesn't download

Ca

How about you restart your laptop completely? So that just deleted everything as if it were new

St

Thank you, yes I could try that, but first I would have to save the files that are important.

Ca

With pleasure