How do I fix my internet connection?

Ja
9

Maybe you can help me.

My laptop can't connect to the internet. He cites a network problem as the reason.

Upon closer inspection, it indicates that an ethernet cable is not connected.

Not only that all other devices in the house have no problems connecting to the WLAN box. My laptop doesn't even have a connector for an Ethernet cable.

Does anyone know how to solve this problem?

Br

Has it worked before?

Is the Wi-Fi antenna active? Can you find the Wi-Fi network?

Ja

It has worked well so far and I haven't really changed any settings.

I can't select any Internet connections, for example I can't use a hotspot from my cell phone.

The only thing that can be seen is the "Network and Internet Settings" option and the airplane mode (which can't be selected).

Reboots did nothing.

Br

You have probably switched off the Wi-Fi, have a look, see screenshot:

How do I fix my internet connection
Ja

This option is not available for me. I only get the lowest part. And in it only the flight mode field.

WLAN and mobile hotspot are not displayed to me.

Br

All right, then you have probably deactivated the adapter in the control panel.

Press Windows key -> enter "control panel" and then open the control panel -> network and sharing center -> change adapter settings on the left -> then double click on the WLAN adapter, then it will be activated automatically.

Alternatively, you may have a switch on the laptop with which you can deactivate the WLAN adapter, you may have arrived at this too

Ja

Unfortunately I only see two adapters. Ethernet 2 and Cisco AnyConnect. Both deactivated, of course. WLAN adapter is missing.

I don't have a switch.

Br

Then install the driver for the WLAN adapter. You can find it on the homepage of the laptop manufacturer

Ja

How then, without the Internet?

Br

Not only that all other devices in the house have no problems connecting to the WLAN box. My laptop doesn't even have a connector for an Ethernet cable.

From one of the other devices that have no problems with internet connection. Besides that, you're on the internet right now. So you can download it with the device and then transfer it to your computer. You can also do this with a cell phone