My laptop is on but the screen is black?

Aa
7

I need your help. I turned on my laptop and it is on, the screen is black. What should I do? That has been for 3 hours now, I'm desperate, please help me

Ro

Start switching off again, a few electrons have lost their way.

Aa

But it's just on and I can't turn it off, it won't turn off, I can't do anything if I press something, nothing happens

Pe

Well then pull the plug out of the socket!

Ro

Press and hold the start button, then it goes down.

if after restarting the bios screen just press the enter key.

Aa

How long do I have to press it for how many seconds?

Ro

Until the computer shuts down. You can hear that.

Aa

So 10 seconds?