My laptop got hot and then went out, now nothing works, what to do?

ce
- in Acer
2

I apologize in advance for the somewhat longer text😅

My Acer laptop got very warm and then crashed, after switching on again I was shown the pictures that I saw when I turned on the laptop for the first time (i.e. Directly after the purchase). When I saw the start page again after a while, the only icon I saw in the top left was only the trash. In addition, the display in the middle of the screen was: The path is not available.

"C: \ Windows \ system32 \ config \ systemprofile \ Desktop" is not available…

After pressing Ok at the message, I noticed that I don't have a mouse, no matter where I put my finger on the pad, nothing happens.

What to do?

Ar

On the one hand it sounds like a fancy hardware defect (if the device is a bit older, the fans are happy about a gentle swing of compressed air), Windows also seems to have gotten something. Possibly a defect on the data carrier.

ce

What do you suggest?