I got the day before yesterday a laptop acer aspire 3 and have already turned it on and logged in etc etc… (bought from media market)
but I'm very dissatisfied with the loud noises, battery life etc.
may I exchange it at mediamarkt for another again although it is not broken if I have the carton warranty and everything still.
Only if the noise and the battery life are a defect and then it will first try to fix it. Just switch so, because you do not like the device, it will not play.
Exchanges because of dislikes, except distance selling and doorstep selling, always pure goodwill and never a right of the consumer. Questions cost nothing, but since you have already taken the laptop as a property in use, it looks m.E. Rather bad, because the device is thus (significantly) impaired, as far as it is typical characteristics of the series and is not a reason for complaint, so the properties described would be consequences of a specific defect.
Media Markt is very accommodating when exchanging, but I'm not so fond of being so accommodating now.
If you have the Media Markt Club Card, which advertises that you have 28 days exchange time, but then I would really like to know how they respond, if you do that in your case.
Club card warranty etc. Are available as I said only two days used. Even the original box is still there
Then go and refer to the warranty. Do me the favor and write me how they reacted. I'm really interested in that.
What came to my mind about a comment: there was an option that there would be a right to exchange, namely in the case of a demonstrably wrong advice, ie a breach of duty by the seller. But it would be less to call exchange, but return (void purchase contract) and purchase of another product.
Should a property, here e.g. Mind. X hours of battery life, have been proven to be in demand, and the product sold would be technically unable to meet this requirement due to the interpretation, that would no longer be only civil law relevant and civil law, the sales contract did not effectively come off. But this fails regularly due to the lack of traceability.
About point 4.7 of the conditions of participation
After invoicing or termination of the cashier transaction, it is unfortunately no longer technically possible to enter the customer number and thus to consider the purchase within the framework of the club value-added program. Please present your club card or QR code in good time at the cash desk.
If necessary, it may be necessary that the club card was presented at the time of purchase in order to benefit from the extended exchange. For a gift this would then be the club card of the buyer, which would be relevant (and noted on the receipt) would have to be).
Further information is not available in the terms and conditions of the club and exchange no mention, the advertising is in the substantive statement only on "extended exchange period of 28 days" limited, which is exciting, considering that the terms do not introduce a right of exchange and there's no right of exchange by law, so a right that is neither a contract nor a law is extended. A curious construction that is almost misleading to interpret.
Oh yes, that's a strange construction. That's why I'm also very interested in how Media Markt reacts when someone comes with a used laptop.