Origin - Sims 4 shows errors why?

I thought I would play Sims 4 on my laptop. It has the operating system 10.

I downloaded the Origin and then I want to open it. First it says: "Origin is updated" (every time I press open)

After it loads, the message "STOP! An update is required. The version of Origin you are using is no longer supported. Please update your operating system to Windows 7, … Or higher…

What can I do?

Have you reinstalled Origin?

Yes I have

System Update?

You have to update it in administrator mode or confirm the request.

I'm the sole administrator

Yes, you can still miss the command prompt.