Hello everyone I bought a new laptop 10 weeks old and when you open it, the display flickers and rainbow colors appear on the sides. With my older laptop this is not normal. Don't even dare to wipe it with a damp cloth. The stores are closed because of the lockdown what can I do.
Will definitely be a defect (or beginning). Somehow it sounds a bit like you're opening the possibly wrong one. Where did you get that thing from?
Hello in store in Quedlinburg bought at euronics I can't send it in because it's closed what can I do
Try telephone contact.
If there's a guarantee claim, you would not do anything yourself that would endanger the guarantee.
Thanks with my old one that is not the case. I'll try it a shame that it is like that, I can't touch it
Another question, do you have speaker boxes next to the laptop, near the display?
Hello no no other technical devices or magnets or anything that really bothers not only my lappi is here
Then try telephone contact. If it is the display, you will surely come to an agreement with the seller.
Could be the cable connection between the display and the laptop, it's just a plug.
Take a look at videos on YouTube about changing the display of laptops, just for the sake of understanding.
Never compromise the guarantee.
First of all, thank you for your help, but I guarantee I don't trust myself to do something like that. But I like to look at it, I only know that I have an Intel i 5 core laptop, which I don't know.
Contact by phone or in writing?