Laptop crashes while gaming and the screen says Lock, what's the problem?

Bl
- in Dell
5

I have a Dell g3 15 3500 rvjjm gaming laptop. For some time now it keeps crashing while I have games open. "Lock" is then displayed on the screen. This will stop until the laptop screen goes completely black. You can only start the gaming laptop again when the laptop stops making noises. I also notice that if I switch it on immediately after the noises have stopped, it starts again in a few minutes. I only have the problem when playing games. Most of the time I get back to where I started after restarting. Now my question is what is the problem and how can I fix it?

Sh

You should avoid the Windows + L key combination during your games.

Bl

I have never pressed

Sh

Now…

… The fact is: The behavior that you are describing corresponds exactly to what happens when the computer switches to sleep or energy-saving mode.

Something is causing this.

oy

Maybe this page will help you:

https://www.dell.com/...p/diagnose

Fr

Unlock the key lock