Why does the Wi-Fi signal strength decrease on my laptop when I start browsing the Internet?

Tr
- in Dell
18

I have had the "problem" for some time that the signal strength on my Dell XPS 13 7390 decreases by 1-2 lines at the bottom right of the WLAN symbol as soon as I open the Chrome browser to surf the Internet. Without internet surfing, the symbol is always full.

As far as the internet connection is concerned, I actually have no problem. I would really only like to have full lines when I browse.

Ja

Dell XPS 13 7390

That's the price for overpriced, high end "devices, comment on the side, not fun on the side.

Are you sure that's not a coincidence? Trying twice is not enough to achieve high significance!

Tr

Don't think that's coincidence. As I said, only occurs when I surf. The latest drivers are installed, everything is updated.

Ar

Which operating system do you use? Would be helpful.

Lu

Does this also happen if you use another internet browser, e.g. B. Firefox?

Tr

Windows 10 Home 64bit

Tr

Yes also happens with other browsers

Ar

Then check out the status of the Wi-Fi connection via the network and sharing center and see if the speed increases when you load the connection. Most of the time, the cards switch "down a gear" to save electricity and maintain a better connection. Under load it is just the other way round.

With my Surface, the thing bobbles around with ~ 48MBit as soon as a load arrives, e.g. Netflix it opens (I think I don't have it at hand) 145MBit or so high.

Lu

Are any devices used that are connected by radio, e.g. B. Mouse, keyboard, headset or similar?

What kind of router is used?

Tr

Nothing is connected via radio. The router is a connect box from UPC (UPC was taken over by Magenta)

Tr

So when idle, the transmission rate is 866.7 Mbit / s after I open a browser and surf 60-120 Mbit / s.

Ar

Interesting. Then the signal is probably not the bringer and it regulates down to keep a clean connection. Check your surroundings via https://homedale.de.uptodown.com/windows. If there's pure chaos because there are tens of networks, then you have to see if you can somehow shift yours.

Which router do you use?

Lu

To be honest, I'm not very familiar with the devices of the Austrian Magenta-Telekom, better with those of the Telekom Germany ;-)

However, if the router already supports 5 GHz Wi-Fi, you could take a look at assigning different names for the 2.4 GHz band and the 5 GHz band in the router configuration. The best thing to do is to simply change the name of the 2.4 GHz band. Then all devices that already support the 5 GHz band remain connected to it. Because this is the Wi-Fi band, which is usually not quite as congested and allows faster bandwidths. If a device is older and does not support 5 GHz Wi-Fi, you would have to reconnect it to the changed 2.4 GHz band. This has the advantage that devices that are not 5 GHz capable inadvertently connect to the 2.4 GHz WLAN.

Tr

The router is from UPC (UPC was taken over by Magenta). According to Homedale, the signal strength is at -50dBm and in the green and the router outputs 2.4 GHz and 5 GHz.

Ar

After what I've now got out of the box is the more so-so as far as WLAN is concerned. If you have the opportunity, test your own router behind it and look at it there. In the case the thing can then (as here in DE) put in Brigdemode (if I did not read next to it). The device then only functions as a modem and the rest is done by your router.

Tr

Ok so now i have assigned my XPS 13 to the 5 GHz connection in the router settings (otherwise it was always connected via 5 GHz anyway) and lo and behold: connection is constant to 144 MBit / s (internet contract: 150 MBit / s), even if the browser is closed. Signal strength strips at the bottom right also no longer go down when you surf the Internet. I assigned my older laptop to the 2.4 GHz connection, it is probably better that way, so that not both are in the same range or? Mobile phone runs over 5 GHz

Ar

Probably. The strict separation is good for you. As I said, after what I found out, the WLAN of the box is not the bringer…

Lu

Problems can arise in larger networks like the university. But that is not necessarily up to you, but e.g. B. Because the reception is not good in all corners and sometimes too many people use the WLAN at the same time. Basically, I don't see any concerns as to why your laptop should be worse than other devices.

I mean, if you now get good results via Wi-Fi at home, it's not necessarily because of the router, but simply because of the wrong settings. With the right settings for the WLAN you can almost always optimize something.

Tr

All right, thank you for the help!