I bought a laptop through EBay Classifieds (550 euro) and paid via bank transfer to the seller.
The seller has already delivered the package on Saturday and since then stands at DHL until today only that the shipment was announced electronically. The seller has sent me a photo of the receipt and has now also commissioned a research.
The package was sent so but not displayed in dhl. What can I do?
The customer service was told that it was either a mistake or I should still be patient.
Honestly you need patience with dhl. Even though the store has become dodgy (which is probably due to the sheer quantity), most of it comes up. Although sometimes quite delayed.
you have the shipment number, that means yes, the package is insured. So you can wait a bit before you start the service.
By the way, I'm also waiting for a package that should be delivered by tuesday…
Thank you for the info
