Unitymedia Connect Box Wi-Fi super bad?

St
3

Does anyone have a problem with the Unitymedia Connect Box?

I really sit 3m maximum with my laptop away from it, nothing stands in the way but I only have 100kb / s. This is not a selective measurement, it has been like this for weeks or ever since I switched to Unitymedia. Contractually, up to 400 Mbit should be possible.

No matter whether in the morning at noon or in the evening it is always slow.

Should I use 5G Wi-Fi or normal?

Does anyone have an idea why this might be?

mi

You can test both types of Wi-Fi…

What about cables?

St

Will test it tomorrow if things go better with Lan, what can I do? Doesn't really want to lay a cable.

mi

Test with 5GHz and also cables…

And also with another device… Other lappi, cell phone, tablet…