My mother bought a new laptop today for 300 euro for everyday things like e-mails, facebook and netflix. The problem is that he is so extremely slow that you can really do NOTHING. It is an HP laptop with an AMD e2-9000e Radeon R2 processor with integrated graphics processor, 4 GB Ram and 1 TB hard drive. The laptop is really so slow that you have to shut it off cold because it does not respond to shutdown. It takes about 40 seconds to open a new window, and of course I have uninstalled any unnecessarily preinstalled program in which just about every program needed 5 minutes to uninstall. The download of a file with 2 MB takes about 2 minutes and the processor is 100% fully utilized. The hard drive usually 50-70%, often 100%. I have no idea what to do, as we have bought this laptop fresh and no return period is available. At the speed he is absolutely unusable and useless, which I already look at as a fraud. MCAfee was installed next to Avira and I had to uninstall MCafee with an external program because it did not uninstall.
Short and sweet…
If I already read: Original price and AMD E2 - 9600E, then I expect almost necessarily the described performance.
In addition, a (probably) just as lame HDD and max. 4 GB of RAM, the CPU and the Radeon - graphics cores at probably only 64 bit interface transmission width also need to share.
Did she order the book online, and how long has she been on delivery?
No directly at the electronics store around the corner (Udo lermann)
Here is a preliminary information about the built-in AMD E2-9000e - SoC:
https://www.notebookcheck.com/...304.0.html
Since your mother really can't be surprised about the lame working behavior.
A typical picture that emerges in 2 of 3 notebooks that I set up for clients or friends.
By default, most devices with unnecessary additional software or even harmful junk are littered. Once clearing out generously and throwing everything out which is not essential, after about 30 minutes of time usually makes a difference like day and night.
In Windows 10, the overview of installed applications can be found in the settings under the menu item Apps. If you are not sure, just enter the name of the application on Google. You usually get immediately ne appropriate information whether the software is useful or can go away.
No wonder, it does not work well (with Windows).
You can try installing a very sparing Linux distribution (like Lubuntu for example), then it could work a bit better. But it will not be fast anymore.
For 300 euro a real bad buy…
My mother has absolutely no idea about technology and can only use windows 7? How should she serve Ubuntu?
That's just easier… XD
I do not find. And I have already used Ubuntu and my mother would not get along with it in life. They do not even know what Linux is
She does not have to know that either. The operation is totally simple. Much easier than Windows (or from the pure use her almost almost identical). It does not have to be a self-built Gentoo…
The worst of the worst that AMD ever brought to market in its failed bulldozer processor architecture; and then only a single 64-bit port to memory.
Something would be even with a fast SSD not really suitable to serve under Windows 7 (or even Windows 10) as a notebook for Internet applications.
My old Samsung "Daria" from about 2007/2008 with Intel Core Duo T3200 would probably have been even brighter in the pure computing power together with Windows Vista x86 measurably faster.
I would then try to reclaim the book because of technically absolute performance at the factory ex-factory and to achieve a mutual withdrawal from the purchase contract for a new device against reimbursement of the purchase price.
Although there's no basic claim for a refund of the full purchase price, but about acute lack of power with modern application software and lack of education could be the desire for a mutual voluntary repayment of the purchase contract thoroughly strengthen.
