Laptop does not respond when logging in?

Dr
- in HP
2

Following problem:

My laptop (hp / windows) is not responding while logging in. When you start it up, everything is fine. He loads and displays the logon screen, without jerking or something. Only from then on nothing works. The mouse is moving, but no matter what I click, it does not work. I can no longer shut down the laptop but only turn off the screen. How can it be that he suddenly stops responding? The screen does not hang either, because it also darkens when it is on for a few minutes (as you know it). Do you have an idea? I can't restart the laptop because I can't click on anything. I always have to wait until the battery runs dry and it goes by itself until I can reboot it.

St

Could be a buggy winupdate. I read my having a new Winupdate something or something similar causes (in Windows 10, if you have that). Reset at a time when it worked or uninstall the new updates.

Fo

Ok, here's the multiplication tables of forced making;

Press the ON button on your laptop for 3-5 seconds until it goes off. This works for every laptop and PC.

Since you once (and I guess that's foolishly) Windows 10 and I consider you a layperson (derived from the fact that your statements are inaccurate, the use of some terms are not applicable and you also have no PC information Processor and Co. Have made), you have certainly also made the updates in the system automatically.
This is a bug on Windows systems. Microsoft has never offered trouble-free updates. Never!

That your screen "reacts" by becoming darker depends on your hardware and its power-saving mode, which works independently of the operating system. This way you can work sparingly with older systems on this laptop, which do not have their own power management.

Now for your problem, to get back into the system:

Press the keys Ctrl and F8 several times in succession at the start of the laptop several times, until a menu opens with some options.

Select the option "Start Safe Mode with Networking".

You get into a stunted version of Windows 10, where you can become active again.

In it I would now delete all updates, the graphics card drivers with a program like DDU or the AMD clean uninstal utility (depending on the graphics card that you own) delete and then re-install (manually).

If you do not get into safe mode, it means that some mistake or virus has corrupted and corrupted your system.
But when you get into the system, it just means that "just" something in Windows instead of booting from Bios / Uefi to Windows causes problems.

In some circumstances, just prior to this error, you installed a program that was free (adware is not excluded). Uninstall it.

Any other answer that may come here from any other user and is only 2-3 lines long, is already a flat rate wrong or will not help you.