My mother uses a laptop to work and there's the problem. If she surfs through the Internet in the WLAN, the Fritzbox has no Internet and this is not everywhere. Even with the laptop. So to speak (silly) the laptop lames the Fritzbox lame. How, why and why can this be something?
What is in the log Fritz? Box?
There's nothing in the log, but we did not look.
The internet is only completely gone after a while through the laptop.
In addition, no father forgot the password.
Log is nothing, but we did not look.
There's nothing in the log, but we did not look.
Then I can think of nothing more - but I did not think much further.
Which FritzBox is it (model)?
Is the firmware version known?
Does access via the management menu work?
http://fritz.box or http://192.168.178.1
If the password was forgotten, then it would possibly make sense to put the FritzBox to factory condition!
IMPORTANT: Depending on the provider (telecom, 1&1, etc.) must of course be known before resetting the Internet access data / otherwise you have a problem with the Internet + telephony!
The model is FRITZ! BOX 7560 FI
It is probably a FritzBox of 1&1?
Then you have to have somewhere in the documents the start code of 1&1 times. If this was not changed in the 1&1 customer center, this can be used again to set up the FritzBox, after the FritzBox was reset!
Reset would work if I would go to the start page of the FritzBox password forgotten and then follow the messages.
From 1&1 she is, yes
