This is a Microsoft laptop surface I bought the new one in the first few hours something like that… Then again and again after 1.5 years it crashed completely you couldn't do anything luckily he had a guarantee and I got a new one is the one in the picture and the same thing happens again in the first few hours you can give me some tips or why does something like that come at all? I'm so desperate
Google does after the error message that is displayed there. This way you get more solutions.
Otherwise, if you got a new one from the guarantee and again has such a defect, you can (unfortunately) exchange it again for a new one.
Edit:
Googled myself quickly after the mistake, try these solutions:
https://www.makeuseof.com/tag/unexpected-store-exception-windows/
Once had a similar mistake. I then started safe mode and uninstalled the graphics card driver. After that I was able to boot into Windows without any problems.
Finally reinstalled the graphics driver and tada!
Send back immediately and say that he also has the error
Now the blue is gone and something new has come where restart is when I press it always comes the same (could you please look at my new question)