I have a laptop but he no longer opens programs and he also wants to install Windows 10 more he always crashes what can you do about it besides that you can't switch it off properly because it starts up again it can be due to age because he is already 5 Years old I should update the drivers or you have no idea what it could be
You can connect an external hard drive and then it works again or not
You'd rather have to expand the internal, with a laptop that is not intended to be upgraded, it can be a little more complicated but definitely feasible. You can also install an operating system on an external hard drive and then always boot from it (there are enough instructions on the Internet).