My laptop only charges when it is off but not when it is on?

pr
2

Yes you can do 2ws there I don't understand, because when it is off it loads and when it is on it just does not work.

An

If the battery is broken, you can use the laptop without the battery, then just connect the charging cable to the laptop

Za

Depending on the age of the battery, it may be that the specified wattage on the power supply is too low to charge the connected device. For example, with a new HP laptop that is supplied with a 45Watt power supply, you need at least a 65Watt power supply in the long term.