Bluetooth: pairing failed?

Pa
2

So I have a problem connecting my new bluetooth headphones. I bought the "Soundelite 72" headphones from Taotronics… They are bluetooth to me and should actually connect, but they don't! I have the Huawei p10 lite as my mobile phone and have just tried to connect the two devices to each other, which I have already done before. When I tried again, it stopped working. I have reset the headphones, but it just doesn't work! I do everything exactly as it is in the instructions… I have no idea what the problem is The connection does not work with the laptop either! The message "Pairing failed: Wrong pairing key or incorrect configuration of the device to be paired" always appears on my hand.

Do any of you have experience with it or is familiar with it? What's the problem? Does anyone have any tips on how it might work?

In

Try to restart the headphones and the cell phone and then restart bluetooth too

In

Thank you for the star.