Hello I've given back a laptop at otto back weill the only loud agreement new operating system should play now now I should get him in 2-3 weeks now in 6 weeks with a staff member it says I get refund the other contradicts the statement I get the laptop again.
Should I still pay the rates to weoter or not?
I do not have the goods
Who else can give me tips?
Yes, you should continue to pay the installments.
Why buy a laptop on installments? That's not vital - could not you better save the money before?
Yes, you should continue paying the installments.
In addition, you should set Otto a deadline until the order given by you is performed.
Which assignment did you give exactly and why?
You should get the support right. There are also a 2nd level of support for many companies; heist if someone from the standard people can't serve the customer properly, you will be forwarded to whom can determine more.
If they do not tell you anything decent, talk to who can tell you something. If it works I can't guarantee but often you can keep it up.
Order was given that the people there import an operating system for me new for free therefore 1 I have been misdirected for the purpose of reinstalling what yes their error was more should not make
With me it has not worked leoder and on the nerves I would have to go to the Achon therefore the supporter sometimes become unhappy
The mistake was more with you. Wiso should you get a new operating system for free? Was the order even accepted?
By the way, it would be nice and polite if you would try to write in correct German.
This was offered to me free of charge to re-install the operating system
