I'm not a tech guru at all, so please don't judge me too harshly.
I have online classes at university and zoom keeps crashing because my laptop says I don't have internet access. The same is true of my cell phone, but my 2nd (old) laptop works perfectly and all other devices in the house work perfectly. In other words, the Wi-Fi problem really has to be with my devices and not with Wi-Fi in general.
Of course, I have already tried to shut down everything, have completely decoupled the WLAN and registered again (also with the other two repeaters, which also do not work for me) and after I soon have exams at university (open book online exams), the I have to upload, I'm afraid that the Wi-Fi will crash again at that very moment, etc.
Do you know why it could be that my devices (and only mine!) Keep showing the "no internet access" problem?
Could be at the point where you use the devices inside the apartment. Is it ensured that you also have a usable WLAN reception there (at the place where you use it)?
Everything worked flawlessly for years. I even have a repeater especially for the top floor in the house, so normally - as I said - everything works fine…
Sorry, then I don't know what to do next. It is difficult to say something "from afar" if you are not sitting in front of the equipment and "watch it live".
One possibility would be that you look in the Windows event or system log to see if any errors are being entered at the time of the cancellation and then try to find out what these errors mean or why they are being generated. But to "pass you through from a distance" is quite "fiddly".
Do you know someone who is more familiar with computers and whom you could ask to have a look? Then I would ask them…
Okay thank you very much. Yes, I'll see if I can bring it to the tech shop before the exams start next week…: /
It is noticeable that older WLAN devices (probably only 2.4 GHz WLAN) do not cause any problems.
So it could be band steering that some dual-band routers initiate to "send" the WLAN device to the supposedly better WLAN of 2.4 GHz to the 5 GHz WLAN (and vice versa).
Because devices that do not support 5 GHz WLAN (ac standard) are not affected by band steering, as they simply do not support it. However, WLAN devices that tell the router that they are dual-band capable, but can't do it properly, may fall flat when switching and lose the connections entirely. Switching WLAN on / off on the end device then re-establishes the connection.
Just avoid band steering on the router's configuration page… How does that work? Here I once explained it
Strictly speaking, your "WLAN problem" is not one - as long as you are generally connected to the WLAN network and the WLAN router administrator has not blocked you from the Internet.
The other devices work basically says nothing. You will hardly have tested their antenna in the same position and with the same orientation of the problem device.
Of course, I have already tried to shut down everything, have completely decoupled the WLAN and registered again (also with the other two repeaters, which also do not work for me) and after I soon have exams at university (open book online exams), the I have to upload, I'm afraid that the Wi-Fi will crash again at that very moment, etc.
(Sigh!) - Something like that is called unfocused actionism and of course doesn't bring anything. (Why also?)
You have a "physics / radio problem".
In other words, if you want to solve the problem on your own (also with our help), you should make yourself smart about the topic of "sparks" - activate your knowledge of physics from secondary level two. 😉
WLAN, walkie talkie, baby monitor - it doesn't matter. Everything obeys the same laws.
https://www.tor7.de/funktechnik-grundlagen.
(Sorry, if I should sound annoyed, but the number of questioners who are not aware that they operate wireless devices with WLAN is simply too high on this platform…)
