Why doesn't the Sims 4 Gallery work?

Be
- in Lenovo
2

Have the following problem and that the gallery does not work for Sims 4 (on Lenovo laptop / Windows 10 Home). When I click Gallery, it always shows that I'm not connected, even though the Internet is definitely on, and the in-game settings also allow Sims to connect to the Internet.

Does anyone know what else that could be?

Me

Did you only have the problem yesterday? I understand there was an interruption and the gallery was therefore not available. I just tested it and it works for me again.

Be

No, I've had it from the beginning since I got the new laptop.