I / O process terminated due to thread end / application request during printing - what to do?

ky
1

I would like to print something. I've already switched the printer off twice and the laptop as well. If I want to print a PDF, nothing happens. No document ends up in the printer queue either! If I then go to the printer settings and want to print a test page, I get this message:

The process could not be completed (error 0x000003e3)

The I / O process was aborted due to a thread alien or an application request.

What can I do? I removed the printer several times and added it again. It is not directly connected to the laptop, but via the WLAN network. I'm really desperate…

Hope you can help me.

Al

Hello Michelle 11111,
have you ever tried to reset the printer to factory settings?

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