Rocket League no longer works - KERNELBASE.dll faulty?

I've tried a lot to get Rocket League up and running.

The laptop runs with Win10 and 64bit.

I have

the start option "-dx9"
Run as administrator (message: "Program not executed correctly")
Resolving compatibility issues
repeated reinstallation
checked the game on Steam for errors
DISM / online / cleanup-image / scanhealth (no findings) and / restorehealth

tried.

The event viewer:

"

Faulting application name: RocketLeague.exe, version: 1.0.10897.0, timestamp: 0x5f72b249

Name of the faulty module: KERNELBASE.dll, version: 10.0.18362.1049, time stamp: 0x1b835a75

Exception code: 0x00000001

Error offset: 0x0000000000043b29

Faulting process id: 0x2164

Faulting application start time: 0x01d6a2d7e693b6c7

Faulting application path: C: \ Program Files (x86) \ Steam \ steamapps \ common \ rocketleague \ Binaries \ Win64 \ RocketLeague.exe

Faulting module path: C: \ WINDOWS \ System32 \ KERNELBASE.dll

Report ID: 92c550ab-3641-416d-a1b0-702058e7cb9d

Full name of the faulty package:

Application ID relative to the failed package

I'm not familiar with Rocket League itself but with most game platforms e.g. Steam, Origin etc. There's the possibility to check games for errors, if an error is found there the faulty files are downloaded again

Unfortunately I have already tried: /

First of all a praise to you for the detailed description of the error.

Before you go looking for a DLL, I would reinstall Rocket League.

Should go faster than further troubleshooting.

Thank you. Unfortunately, I've already done it twice

OK. And always comes the same error message?

kernelbase.dll doesn't sound like application to me but more like os.

I would no longer see the error directly in rocket league but rather in your os installation.

Where can I best fix the error?

This is a good question.
Unfortunately, I don't have the time to do that alongside work.

https://answers.microsoft.com/...66d41e1b9b

But if I were you, I would read this through. That sounds a lot like your problem.

Unfortunately it didn't work either.

Are your CPU temperatures okay? Does the game start in the menu or does the error come before that?

According to the exception code, this should be a "File not found".

Some file was not found.

In the end, that can mean pretty much anything.

If reinstalling the game didn't help and the Windows integrity check didn't help, then I advise you to contact the game developer. They may be able to investigate the problem in more detail.

Possibly. Can you do something yourself, debug the application and find out which file was not found.

Do you have an Epic Games account and have you connected it to Steam? Since Rocket League is now an Epic exclusive title, an account is required there. I don't know if it has anything to do with it, but it would be a possibility.

The CPU is fine. I don't see anything of RL on the screen, just the error message